Value and Why It's Important

Proving Value in the Customer's Terms is Critical to Your Sale ... but How? 

Let's be honest—the word "value" gets thrown around a lot in business conversations. Everyone claims they "deliver value," but what does that really mean? More importantly, why does it matter? At BizKase, we believe that understanding and proving value isn't just important; it's the difference between closing a deal and walking away empty-handed.

 

The Real Deal About Value

Here's the thing: value isn't a one-size-fits-all concept. It's personal, it's subjective, and it shifts depending on who's looking at it. For instance:

  • A CFO is thinking about the financial impact—like how your solution will affect profitability and shareholder returns.
  • A CIO cares about reducing risk and ensuring smooth implementation.
  • A CRO is focused on gaining a competitive edge and growing revenue.

And guess what? All these perspectives are valid. That's why defining value in a way that resonates with every stakeholder is mission critical. Because if your version of "value" doesn't align with theirs, your business case will be dead on arrival.

 

Why Do Business Cases Fail?

Picture this. You're confident you've built the perfect business case—charts, projections, financial models. You're ready to impress. But then, the CFO questions your assumptions, the CIO doubts the implementation timeline, and the CRO can't see the strategic fit. Ouch.

 

Most business cases fail because they fall into one (or more) of these traps:

  • Overcomplication: Too much data, too many assumptions. Stakeholders get overwhelmed and tune out.
  • Seller-Centric Thinking: The case is built around what the seller thinks is valuable, not what the buyer cares about.
  • Lack of Defensibility: If it's hard to defend the numbers, it’s hard to close the deal.

 

So, What Makes a Winning Business Case?

Glad you asked! At BizKase, we've learned that successful business cases boil down to three core principles:

  1. Conservative Assumptions: Be realistic. If the numbers seem too good to be true, they'll raise eyebrows. Better to under-promise and over-deliver.
  2. Alignment with Customer Priorities: Understand what matters to your stakeholders and build your case around their definitions of success.
  3. Simplicity & Clarity: A business case should be easy to understand, explain, and defend. If it’s not, it's back to the drawing board.

 

Real Talk: Why Value Matters

Let's take an example. Imagine you're pitching a solution that can streamline operations and save costs. Sounds great, right? But if the CFO can't see the dollar impact, or the CIO doesn't believe it's scalable, or the CRO doesn't think it boosts competitive advantage, your case is sunk.

 

Now, flip the script. You present a case that:

  • Quantifies savings and shows how it improves the bottom line.
  • Highlights how it's been successfully implemented in similar businesses.
  • Demonstrates how it opens new revenue streams or accelerates market entry.

Suddenly, it's not just a "good idea"; it's a compelling, defensible business proposition.

 

Why BizKase?

This is exactly the gap BizKase is designed to fill. We simplify the business case process, ensuring it's:

  • Customer-Driven: Built around real-world priorities and inputs.
  • Transparent & Credible: Using data stakeholders trust.
  • Defensible: So it stands up to the toughest boardroom scrutiny.

And because we know time is money, BizKase streamlines the process—no more weeks lost in spreadsheets and endless revisions.

 

The Bottom Line

Value isn't just a buzzword; it's the currency of smart decision-making. The better you define, communicate, and defend value, the stronger your business case. And when you're backed by BizKase, you're not just presenting a case—you're telling a story stakeholders will believe in.

So, next time you're crafting a business case, ask yourself:

  • Is this clear and easy to defend?
  • Does it align with what my stakeholders care about?
  • Am I making it simple to say "yes"?

Because when it comes to business cases, facts matter. And so does how you present them.

Want to learn more about how BizKase can transform your business case game? Let's chat!